Notice: Counterfeit Product Warning

Dear Valued Customers,

We would like to bring your attention to the presence of counterfeit products falsely using the ELIDE FIRE trademark. These unauthorized replicas do not meet our rigorous quality standards and pose serious risks to your safety and property.

Key points to note:

Counterfeit Product Warning: We have discovered the existence of counterfeit ELIDE FIRE products being illegally produced and distributed.

Misuse of ELIDE FIRE Trademark: These fake products bear our registered ELIDE FIRE trademark without authorization, deceiving unsuspecting customers.

Authenticity Verification: Genuine ELIDE FIRE products feature a QR code that can be scanned to verify their authenticity. To ensure you have an original product, always scan the QR code.

Identified Locations: Counterfeit products have been found in India, Malaysia, China, Indonesia, and other regions. The unauthorized distribution of these products is a serious matter.

Taking Action: ELIDE FIRE takes this matter seriously and is actively collaborating with our legal team to address the issue of counterfeit products.

Report Potential Fakes: If you come across a potential fake ELIDE FIRE product, please take a clear photo and promptly send it to product@elidefire.com. Include the place of discovery, your name, phone number, and email address for further investigation.

Non-Compliance with Standards: Please be aware that counterfeit products do not comply with the stringent standards we adhere to. Our genuine products undergo rigorous testing and certification processes to ensure their reliability and safety.

Product Verification: To verify the authenticity of your ELIDE FIRE product, visit our official website at https://www.elidefire.com/verify-qr-code and enter the QR code found on the packaging.

Genuine ELIDE FIRE Products: ELIDE FIRE BALL PRO is the sole manufacturer of original Fire Extinguisher balls under the brand name ELIDE FIRE. Be cautious of any other brands claiming to offer similar products.

Your Safety Matters: Protect yourself, your loved ones, and your valuable assets. Don't risk your hard-earned money on fake products that offer no guarantee of performance. Choose genuine ELIDE FIRE products for peace of mind and effective fire protection.

At ELIDE FIRE BALL PRO, we prioritize your safety and satisfaction. We appreciate your continued support in our fight against counterfeit products. Together, we can ensure a safer environment for everyone.

For any further inquiries or concerns, please don't hesitate to contact our customer support team.

Stay safe, stay protected.

Sincerely,

ELIDE FIRE BALL TEAM